Crowne Plaza Vientiane

CROWNE PLAZA VIENTIANE quarantine Experience




Crowne Plaza Vientiane Quarantine Experience

Spacious living area equipped with the latest technology for your comfort

Luxurious Accommodation

Enjoy a wide selection of five-star menu prepared by our seasoned chefs  throughout your stay

Sumptuous Full-Board Menu

We prioritise the health and safety of our guests with our global enhanced IHG Way of Clean standard


At Crowne Plaza Vientiane, our guests are always our top priority. And whether you are staying for business, for a treat, or quarantining at the hotel, your comfort and safety are always foremost in our thoughts.

With this in mind, we have created a quarantine experience that seeks to make your stay as pleasant and safe as possible. Our staff have had extensive training to ensure that all quarantine protocols are not just complied with, but exceeded, and they are monitored closely to ensure that masks and gloves are replaced frequently, that physical distancing is observed and that every safety procedure is closely followed.


At every entrance to the hotel, there is a disinfectant footbath, temperature screening and a hand-sanitizing station that is compulsory for everyone entering. Masks are mandatory for everyone throughout the public areas of the hotel and our staff observe a 1-metre physical distancing at all times. Check-in staff wear a face mask, gloves and sanitize their hands and the check-in desk frequently. It is during check-in that your luggage will be disinfected to ensure that any handling during your journey to Laos is not going to cause you any problems.

Your room key will be a single entry usage. There will be twice-daily temperature tests which will be reported to the health authority who keep track of your progress, and you will also be tested for Covid-19. Because you will be staying in your room for 14 days, we will do everything we can to make your stay a pleasant one. All our rooms are large, starting at 34 square metres, with big windows and great views. Each has a shower and bath, as well as fast internet, a flat-screen TV with Netflix streaming, a sofa, a desk and plenty of room to work out so that you can stay fit during your stay. Your room will be stocked with toiletries, towels, etc. for the duration of your stay, but of course, we are always happy to provide more if and when you need them. You only have to ask! Of course, with 14 days in the hotel, you may well have laundry needs. Any laundry you leave outside your room, in the bag provided, will be dealt with individually by staff wearing protective gear. Your laundry will not be mixed with that of anyone else, undergo a disinfecting washing cycle and will be delivered back to your door.


Cleanliness and guest well-being has always been a crucial part of our promise to you, and we have pledged to go that much further. It is for this reason, our hotel has launched the IHG Clean Promise program, which is there to give you further peace of mind that your health is one of our top priorities. 


We’re enhancing the experience for you – our hotel guests – by redefining cleanliness and supporting your well-being throughout your stay.

We have expanded our commitment to cleanliness by:


• Using new science-led protocols and service measures by enhancing the IHG Way of Clean


• Partnering with industry-leading experts Cleveland Clinic, Ecolab and Diversey


• Launching a global IHG Clean Promise These strengthened procedures are designed to give you greater confidence and hotel teams the protection needed



A multitude of room types to suit your needs

Size: 35sqm

Deluxe Room

Size: 45sqm

Business Room

Size: 70sqm

Executive Suites


40-inch LED TV


Personal safe

Bathroom amenities for 14 days

Posturepedic mattress

iPod docking station/iHome

High-speed internet access

Convenient USB ports

Daily five-star breakfast, lunch and dinner



After your second test showed a negative result by the local health authority (usually by the fourth day), you can schedule a one-hour outdoor session at the rooftop garden daily. Your outdoor session will not be shared with any other quarantine guests in order to protect your health and safety. Bluetooth speaker is also available upon request.


At Crowne Plaza, we pride ourselves on our delicious food, and this extends to your quarantine stay.

With a menu that changes weekly, you will have a choice that takes account of our guests’ different requirements. Whether you want to eat Asian, fusion, or Western food, whether you want a vegetarian dinner, a light meal, or something more filling, we have choices for you. And to keep things interesting, there is also a chef’s special for the day, as well as a soup of the day. If that’s not enough, you can also order more from the à la carte menu. When you can’t leave your room for 14 days, having chefs creating delicious meals, can make all the difference.


We prepare your meal and serve it to you in a hotbox on a trolley that is left outside your door. This means that your food will be hot and delicious when you eat it. When you are done, just leave it outside your room from where our staff will collect it and disinfect everything before it is used again. We want to make sure that you have plenty of space in your room, so the fridge is emptied ready for anything you want to keep in there. We pride ourselves on our high standards of customer service and we realise that this is all the more important when you are unable to leave your room.

Our ‘IHG True Hospitality’ values extend to our quarantine package so if you find yourself craving something that isn’t on the menu, or if there is something else you need, do let us know and we will do our best for you. We can’t, of course, let you leave your room. Not until the quarantine is over! 

Contact our team

Please fill in the form below and we’ll get back to you as soon as we can with an answer to your enquiry.


Hotel Direct +856 21 908888

Sales Account Manager: +856 20 9987 4888